A Log Book Service is a service that follows the Manufacturers specifications as per the service book and is stamped by the Authorised workshop.

A log book service is required to maintain your Warranty on your new vehicle and maintain the overall good performance of your car.

If you have missed your service then book it in for a service as soon as possible and get your log book back up to date.

Paatsch Automotive do offer Loan Cars. They need to be booked in advance. We charge a small amount to cover fuel and running costs. Please call us for more details.

No, as long as you take your car to an authorised workshop that perform Log Book Servicing then you won't lose your new car warranty. Under the Australian Consumer Law there is no requirement for a vehicle to be serviced by an authorized dealer in order for the consumer guarantees and manufacturer’s warranty to apply, provided the service is done in accordance with the specified requirements by a qualified mechanic or service centre. Paatsch Automotive is fully qualified to service new vehicles. We have more information on this for you in our article. Please click here.

Your Log Book is required. If you have lost it contact the dealership for a replacement.

Paatsch Automotive always provides you with a detailed report on work carried out on your vehicle and also notes any outstanding work that is required or needs attention.

We usually like to have your car for at least half a day or if its a major service the whole day. Sometimes an overnight stay is required but we will keep you up to date throughout the day.

Service costs for your vehicle depend on the make, model and what service it is up to.

We accept payment via EFTPOS, cash or direct deposit prior to or at the time of pick up from our Colac workshop.

Paatsch Automotive workshop is open 8am - 5pm Monday to Friday.

Yes, you can conveniently drop off your car after hours for a service or repair. You are welcome to park it at the back of our premises, lock it up and put the key in our secure lock box. Naturally, please advise our staff at the time of booking of this arrangement.

Yes, you can arrange to collect your car after hours. We will contact you when work is completed on your vehicle so you can make payment over the phone and then we can make arrangements for key collection.

Please call us to discuss this option as it is not usually a service we offer.

We usually suggest a Taxi or the use of our Loan cars, however, please discuss this with our staff at time of booking and we may be able to assist.

We take great pride in our work, but if something doesn't seem quite right then contact us as soon as possible during business hours. You have the added assurance of our REPCO Nationwide Warranty if you find yourself out of town.

Details for you next service are printed on your invoice. We suggest you enter this into your phone's calendar to remind you.

Your car can always be serviced at the same time as your repair work. Let us know at the time of booking that you would like to do this so we can allocate enough time and staff to get this done.

You can make a booking enquiry here on our website 24/7 and one of our friendly staff will be in contact or you can visit our Colac workshop or call during business hours.

We recommend a service every 6 months to keep your car running well. However, every 12 months is a must.

Yes your car still needs a regular service even if you don't drive much. Things can seize or breakdown over time.

During your service we may discover issues which need attention. We will contact you and discuss them. On approval we will repair them while your car is in our workshop being serviced. Depending on the issue we may be able to fix same day.

On request we can wash your car while it is in our Colac workshop.

We always use good quality oils and parts during servicing as per manufacturers specifications.

Your brakes are always checked at every service and the condition / thickness of your brake pads is reported on your invoice.